Privacy Policy
1.
Introduction
1.
We
are committed to safeguarding the privacy of our website visitors, our
application visitors (app.aladin1.com), or when you interact with us in any
form, including our mobile applications owned and controlled by Aladin1.
2.
This
privacy policy applies where we are acting as a data controller with respect to
the personal data of our website visitors and service users; in other words,
where we determine the purposes and means of the processing of that personal
data. Hence, it governs our data collection, processing and usage practices. It
also describes your choices regarding use, access and correction of your
personal information. By using our website our applications, you consent to the
data practices described in this privacy policy. If you do not agree with the
data practices described in this privacy policy, you should not use our website
or our applications.
3.
We
may change this privacy policy from time to time. Whenever we make changes to
this privacy policy, the changes are effective 30 days after we post the
revised privacy policy (as indicated by revising the date at the top of our
privacy policy). We encourage you to review our privacy policy whenever you
access our services to stay informed about our information practices and the
ways you can help protect your privacy.
4.
We
will ask you to consent to our use of cookies in accordance with the terms of
this policy when you first visit our website.
5.
In
this policy, “we”, “us” and “our” refer to Aladin1. For more information about
us, see Section 13.
2.
How
we use your personal data
1.
This
section explains what categories of data that we process, the sources we obtain
data from, the purposes for which we process the personal data, how we share
your personal data, how we allow for third-party analytics.
2.
We
collect information you provide directly to us. For example, we collect
information when you participate in any interactive features of our services,
fill out a form, request customer support, provide any contact or identifying
information or otherwise communicate with us. The types of information we may
collect include your name, email address, profile picture, phone number, postal
address, credit card information and other contact or identifying information
you choose to provide. The legal basis for this processing is legitimate
interest.
3.
When
you access or use our services, we automatically collect information about you.
The legal basis for this processing is our legitimate interests, namely
monitoring and improving our website and services. The information we collect
is including:
1.
Log
Information: We log information about your use of our services, including the
type of browser you use, access times, pages viewed, your IP address and the
page you visited before navigating to our services.
2.
Device
Information: We collect information about the computer you use to access our
services, including the hardware model, and operating system and version.
3.
Location
Information: We may collect information about the location of your device each
time you access or use one of our mobile applications or otherwise consent to
the collection of this information.
4.
Information
Collected by Cookies and Other Tracking Technologies: We use various
technologies to collect information, and this may include sending cookies to
your computer. Cookies are small data files stored on your hard drive or in
your device memory that helps us to improve our services and your experience,
see which areas and features of our services are popular and count visits. We
may also collect information using web beacons (also known as “tracking
pixels”). Web beacons are electronic images that may be used in our services or
emails and to track count visits or understand usage and campaign
effectiveness.
4.
In
order to provide you with access to the Service, or to provide you with better
service in general, we may combine information obtained from other sources (for
example, a third-party service whose application you have authorized or used to
sign in) and combine that with information we collect through our services. The
legal basis for this processing is consent.
5.
We
use information about you for various purposes. The legal basis for this
processing is our legitimate interests, namely monitoring and improving our
website and services. The purposes is including:
1.
Provide,
maintain and improve our services;
2.
Provide
services you request, process transactions and to send you related information;
3.
Send
you technical notices, updates, security alerts and support and administrative
messages;
4.
Respond
to your comments, questions and requests and provide customer service;
5.
Communicate
with you about news and information related to our service;
6.
Monitor
and analyze trends, usage and activities in connection with our services; and
7.
Personalize
and improve our services.
6.
We
may share personal information about you. The legal basis for this processing
is our legitimate interests, namely monitoring and improving our website and
services. The information we may share about you is as follows:
1.
With
third party vendors and other service providers who need access to your
information to carry out work on our behalf, such as e-conomic etc.
2.
If
we believe disclosure is reasonably necessary to comply with any applicable
law, regulation, legal process or governmental request;
3.
To
enforce applicable user agreements or policies, including our Terms of Service; and to protect us, our users or the public from harm or
illegal activities;
4.
In
connection with any merger, sale of Aladin1 assets, financing or acquisition of
all or a portion of our business to another company; and
5.
If
we notify you through our services (or in our privacy policy) that the
information you provide will be shared in a particular manner and you provide
such information.
6.
We
may also share aggregated or anonymized information that does not directly
identify you.
7.
We
may allow third parties to provide analytics services. These third parties may
use cookies, web beacons and other technologies to collect information about
your use of the services and other websites, including your IP address, web
browser, pages viewed, time spent on pages, links clicked and conversion
information. This information may be used by us and third parties to, among
other things, analyze and track data, determine the popularity of certain
content and other websites and better understand your online activity. The
legal basis for this processing is our legitimate interests, namely monitoring
and improving our website and services.
3.
Providing
your personal data to others
1.
We
may provide your personal data to other members of our group of companies if
it’s reasonable necessary.
2.
We
may provide your personal data to our professional advisors for the purpose of
obtaining advice etc., if it’s reasonably necessary.
3.
We
may provide your personal data to our suppliers and subcontractors if it’s
reasonably necessary.
4.
We
may provide your personal data to be handled by our payment services providers
for the purpose of processing your payment.
5.
We
may provide your personal data to our suppliers , partners , sponsors and
subcontractors if it’s reasonably necessary and deal with it accordingly.
4.
Security
1.
We
take reasonable measures to help protect personal information from loss, theft,
misuse and unauthorized access, disclosure, alteration and destruction.
2.
We
subject personal data to pseudonymisation and encryption
3.
We
ensure ongoing confidentiality, integrity, availability and resilience of
processing systems and services
4.
We
ensure the ability to restore the availability and access to personal data in a
timely manner in the event of a physical or technical incident
5.
We
have a process for regularly testing, assessing and evaluating the
effectiveness of technical and organisational measures for ensuring the
security of the processing
6.
We
ensure that our databases are only accessible via encryption keys and we have
measures and will e.g. revoke all credentials in case of a security breach.
Further, all credentials are routinely revoked and re-issued for security
purposes.
5.
Cookies
1.
Most
web browsers are set to accept cookies by default. If you prefer, you can
usually choose to set your browser to remove or reject browser cookies. Please
note that if you choose to remove or reject cookies, this could affect the
availability and functionality of our services.
2.
Cookies
does not typically contain information that specifically identify a user
personally, but it can store personal information about you and that
information can be linked to any other information that are stored about you,
if the information is contained from cookies.
3.
We
use cookies in the following instances:
1.
To
identify you as a visitor on our website with the purpose of providing you with
relevant information.
2.
To
determine if you are logged into our application with the purpose of providing
our services to you through our application.
3.
In
security instances where cookies can help us determine if there is fraudulent
use of login credentials and to protect our website and services provided
through our applications.
4.
To
identify you as a user that have previously interacted with us online and have
opted-in to receive promotional communication from us with the purpose of
providing you with relevant and necessary information.
5.
To
analyze the use and performance of our website and applications with the
purpose of being able to provide the best possible experience to our visitors
and our users.
6.
To
store the consent given to us from visitors and users of our website and
applications with the purpose of providing you with the service and
functionality that you request from us as a visitor or user.